Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The two gentlemen who did the system replacement were very professional and courteous. They did a great job and did it quickly but made sure everything was perfect before leaving. Highly recommend Marshall’s!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We purchased our heat pump from Marshall’s 8 years ago. This appointment was for routine maintenance. Rick impressed us by his courtesy and knowledge. He took the time to listen and explain. (All was good with our system.) We are grateful that Marshall’s is available locally and have been a great company to do business with. Thank you, staff!

Positive: Professionalism, Quality, Responsiveness, Value
I have been using Marshall’s services since 1977, Very satisfied with their service, I do recommend them!

Positive: Professionalism, Punctuality, Quality, Responsiveness
Very pleased with all the staff I had contact with regarding our new gas fireplace insert. From the sales staff and estimator to scheduling and installation, everyone was helpful and professional. Desiree, Nick and Jorge were great to work with. Very pleased with our new high efficiency gas fireplace!!! I also need to mention Marshall’s 100% compliance with COVID masking which I very much appreciated. Really a “top drawer” crew.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Luis and Brandon from Marshall’s are great. They installed our new heating and air conditioning system, along with a new hot water heater, in four days and everythig works great. My wife says this is the first time she has actually ever been warm in this house.

Positive: Professionalism, Quality, Value
My technician was polite, friendly, and professional!! He did the work efficiently and was careful with COVID restrictions. A good experience. Good price!

They did an awesome job Devon and John was some were cool guys to have working here they did a great job an was very respectful and polite around my wife and kids

Positive: Quality
The repair man was very nice and informative.
He made a great effort to explain and show me the problem. He maintained a very clean work environment.

Positive: Quality, Responsiveness
Marshall’s was very helpful and informative. There installation was timely and Arron who was the installer , did a very fine job. Things were explained and everything went well. Marshall even loaned me space heaters to carry me through until instillation was completed.

Friendly person, wore a mask which was appreciated. Wore booties to keep the house clean, on time and quick. Thank you Marshall’s!

The service person was friendly and thorough in his maintenance and offered several good suggestions in maintaining our gas furnace and fireplace as well as our AC unit. We have been very happy in all our dealing with Marshall’s.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Marshall’s has given us knowledgeable and professional service for the last six years. Initially, we called another company to diagnose an HVAC problem. Their remedy was going to cost $12,000. Marshall’s Did the appropriate repair for $250. That was about six years ago and the system is doing great!

Extremely fast service even though our call was made after hours. The technician was extremely nice, and figured out the problem in about 10 minutes. He was really nice to our puppies even though though they continual barked at him. I’m sorry I don’t know his name , but we would highly recommend him to everyone. Thank you Marshall’s. 😊

Positive: Professionalism, Punctuality, Responsiveness
I was given a suggestion from the tech to consider a more efficient filter system. He took time to make a suggestion, take photos, and communicate with the service department to make improvements. I was given a price quote for me to consider the next day. All representatives of Marshall’s have been pleasant and professional.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Got an appointment for an evaluation of my system (heat pump was down) quickly and during my preferred time. I was notified by phone about 30 minutes before the technician arrived. Once there, the guy was friendly, helpful, and most importantly, knowledgeable. He quickly diagnosed the problem, explained why it might have occurred, and fixed it. He also examined the entire system to ensure that the repair was the only problem. The price was fair and the entire process was less than an hour and our air-conditioning was running.

I am very happy with my new gas fireplace insert and the installation went smoothly and the work was done well. Thanks to Rick and Edwin for a job well done.