Testimonials

Furnace Repair in Eugene, OR 97402

“Service Technician Blake Green provided us with GREAT service on our recent furnace repair. He explained why our furnace was leaking and what he could do to fix it. Mr. Green was professional, efficient and knew exactly what to do. He promptly ordered the right parts and returned to repair our furnace problem the same day the new parts arrived. (Thank you Marshall's Service Dept for scheduling us the same day!) We appreciate that Marshall's stands behind their work and are relieved that we switched to Marshall's last year for our A/C replacement, and annual heating and cooling maintenance contract.”

– Ilona G.

Furnace Installation

“I used Marshall’s installation service for replacing my gas furnace in my home. They were recommended to me after another company locally shorted out my old unit. They could not have been any better to work with. After the initial quote, I did not feel it necessary to shop around. Price and warranty were excellent. The installation was smooth as could be and the techs contacted me before & after the installation to let me know everything was done. Its very seldom that contractor work goes this easily. I will DEFINITELY be using Marshall’s for any other heating/AC work.”

– Dustin S.

Prompt, Professional, and Friendly

“Prompt, professional, and friendly. They did a great job for us. We would hire them again.”

– Paul N

High Level of Quality Control

“I used Marshall’s in 2016 and I was unhappy with them and stopped using them. My experience with Marshall’s over past month, which has been relatively extensive, was quite different and was 100% positive. 1 month ago my old heat pump stopped working and Marshall’s was able to diagnose the problem the same day, which was much sooner than the other HVAC companies I called. I was basically told I needed a new, modern heat pump and air handler, and I received a very reasonable quote the following day. Marshall’s actually installed the unit only 3 days later. The work was far more extensive than I had anticipated, and I was happy with the installation and with the professionalism of the workers. Yesterday Marshall’s sent a highly-qualified technician to inspect the installation and the performance (a 30-day checkup). He patiently listened as I read to him my punchlist of items I wanted him to address. He addressed every one of them and answered every question in addition to the diagnostics he planned on doing. He also improved the mounting of an electrostatic filter that Marshall’s had installed in 2016. Overall I found their organization to be well-coordinated, and their staff to be experienced and easy to work with. Their final visit provided a high level of quality control.”

– Tim C.

I am Already Recommending to Everyone

“Fantastic. I had a difficult furnace/hot water tank location and added central AC. From my first interaction to project close – Marshalls has been outstanding. From Sales to Installer – I was listened to and guided. I am already recommending to everyone. Also, I did my research and what I found was just a confirmation that Marshalls’ suggestions were spot on. Highly recommend.”

– Maria B

Ductless System Installation in McKenzie Bridge, OR 97413

“Your four-man crew arrived the morning of April 13th to install the Ductless Heat / Cool System in my house. I just want to tell you that the whole process, beginning with our early talks and your survey of the site, to the completion of the work on 4/13 and through the final paperwork, everything has been professional and pleasant. Your crew was so together and efficient; and engaged my wife and me as people as well as customers.

I thank you for all your help.

Sincerely,

– Kenward F. "Skip" Cosper.

Efficient, polite, and super-clean job done.

“I’d like to take a moment of your time to thank you, so very much, for our wonderful new heat pump. It makes coming home even more comforting than it has been for the last 27 years! But even after all is said and done, what was the most special part of the whole process was the efficient, polite, and super-clean job done by Bob and George. They are the best!! Thanks for a great project!”

– Karen and Bob

They were courteous, professional, and very pleasant to work with.

“I want to give a 5-star review to Ken, Christy, Devon and Eric for a great job selling, scheduling, and installing our new ductless heat pump! They were courteous, professional, and very pleasant to work with. I would highly recommend Marshall’s to anyone considering any of the many services they offer!”

– Sue

I really appreciated their work.

“Just a note to let you know that a good job was done with Bob and Juan installing my heat pump. I really appreciated their work. Actually they were able to finish a little earlier than they thought they would. They were good about cleaning up each day so thank them for one, and to all who had a part in the installation.”

– Darlene

Kindness and Professional Attitude.

“We are very grateful for the kindness and professional attitude that Kyle and Jason displayed. My husband recently had open heart surgery. We commend them for their considerate quiet work.

We love our split duct Sanyo system. Thank you so much!

PS: A special thanks to Harold! We will recommend you to others, and use you for any future needs.”

– Skip and Lisa

Celebrating 70 years. 1948 - 2018.

2018 President's Award Carrier Factory Authorized Dealer

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541-747-7445 541-747-744524-Hour Emergency Service Available!

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