Marshall's Heating and Cooling Staff in Springfield, Oregon

Marshall's President
Chad Dannen
Chad Dannen, the third generation in the Marshall's family, is the President of our company. He has been active in the business since 1990. His excellent skills in estimating the more complicated new construction projects, such as geothermal, radiant floor heating, and Energy Star projects, keeps Marshall's at the forefront of new technology.

General Manager
Ken Hulse
Ken J. Hulse has more than 11 years of experience working for various companies in a capacity of business/operational management, project management, accounting, bookkeeping, financial controls and organizational change. Ken has managed and directed personnel, projects, initiatives and divisions of companies in many different industries and for varying organizations. Ken graduated from Park University with a Masters of Business Administration.

Customer Service
Harold Kelly
Harold Kelly has been at Marshall's for over sixteen years, primarily in estimating for heating and cooling systems, water heaters, fireplaces and insulation. Marshall's has a team of very experienced estimators that can help you bring your project in on budget and provide many years of comfort and energy savings in your home.

Service Manager
Drew Jackson
Drew has 10 years in the industry with experience in HVAC, service, install, sheet metal, sales, plumbing, and electrical across 3 states. In addition, Drew is a certified heat exchanger expert, as well as a specialist in carbon monoxide safety, brazing, soldering, welding, gas pipe, and he has an extensive knowledge in air flow, duct design, gas appliances, indoor air quality, and refrigeration. Today Mr. Jackson focuses his time on management, and training technicians in the classroom as well as in the field.

Heating and Air Conditioning Department
Kristy O'Grady, HVAC Manager
Kristy O'Grady is the Install Production Manager for Marshall's. She is constantly striving to go above and beyond our customers' expectations. She has a Bachelor's degree in Sociology with a minors' in Business Administration and Planning, Public Policy & Management. She has been a Project Manager for over 5 years with a PMP Certification.

Our Install and Service Technicians are NATE certified. NATE stands for North American Technician Excellence. To obtain this certification it takes extensive study in areas of air distribution, and a working and technical knowledge of heating and air conditioning equipment. We make education a priority for our workers, and take pride in a job well done.

Insulation Department
Michelle Porhola, Insulation Department Manager
Michelle has over 11 years in the residential industry with experience in insulation, ducting, HVAC, photovoltaic systems, seismic retrofits and various other home improvements. For the last 5 years, Michelle has been primarily involved in home energy auditing and managing multi-faceted projects that identify and solve energy efficiency and safety issues using a holistic "house as a system" approach. She has extensive experience in air, duct and combustion safety testing using diagnostic equipment. Michelle graduated from the University of Oregon with a bachelor's degree in Architecture and is currently BPI & PTCS Certified.

Custom Sheet Metal Shop
Bob Englund, Sheet Metal Fabricator
Our on site shop allows us the capability to fabricate custom duct work and transitions for heating systems.

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